PAYMENT TERMS & CONDITIONS

 

For The Scoop VIP Monthly Membership 

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It’s important to us that you are completely clear from the outset the way in which we will deliver our services to you. If you are planning to join The Scoop VIP Membership, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

 

Membership Terms: Key Details

The terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by The Scoop under Bianca Barratt Limited. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which The Scoop (“we”, “our” or “us”) provide services to you, as purchaser of the membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.

 

Membership Outline

The Scoop VIP Membership is a membership platform for entrepreneurs who want to learn how to gain media publicity. The membership is an ongoing commitment where you can get regular support and guidance.

The aim is to provide support and guidance on the strategies which creatives, entrepreneurs and businesses need to help them to build a reputation that sells itself. The information is not tailored to any specific industry or any one person or business but includes information which has been tested and used across a range of different industries. It is not designed for those working in Public Relations to up their skillset. Should you need specific or bespoke support then please contact us to enquire about our one to one services.  

 

Membership Specifics

There are several elements to the membership:

1. Live Support Calls
2. Monthly Q&A Sessions
3. Downloadable Assets
4. A Journalist Database
5. Quarterly Challenges

Live Support Calls

The live support calls will be led by The Scoop team. From time to time they may also be joined by expert coaches and consultants who are specialists in different areas of media, marketing or mindset.

The support calls will take place via Zoom (or another similar video conferencing platform) for approximately 1 hour. Unless there are unforeseen circumstances, the video calls will typically take place mid month. We will notify you via email ahead of the session of the exact date and time they will be held.

During each support session, you will have the opportunity to ask questions and gain the expert insight from The Scoop’s team, as well as support and perspective from the community.

The information and guidance shared will be based on The Scoop team’s expertise and experience of working within the media and publicity industries.

Question & Answer Sessions

Each month you will get the chance to listen to a working journalist or other media industry leader speak as well as ask questions about pitching and get tailored bespoke support. All of the Q&As will be delivered via Zoom and will last 60 minutes.

Self-Study

In addition to the support sessions and live Q&As there will be materials provided for self-study. There is a ready made library filled with courses, databases, templates , frameworks and other downloadable resources, as well as recordings of previous Q+A sessions.More will be added to this library as and when they are created. For best results you should work through the workbooks and audio or video material in your own time. Failure to complete the self-study materials may limit your ability to learn from the tips and guidance shared in the live sessions.

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the membership with immediate effect.

 

Disclaimers

The aim of the membership is to provide you with the tools and understanding to gain media coverage and build a trusted reputation that helps your business/ your clients' businesses succeed. As a business owner your business is individual and personal to you/ your clients and whilst the strategies and techniques which we will provide are tested, it is not intended that you will watch a video or read a workbook and that you will instantly gain media coverage or turn a profit overnight.

We make no guarantees or claims as to the success of any member. Each individual is unique and their business and processes are unique to them. The aim is that by working through the trainings and resources and taking advantage of all of the elements which the membership has to offer you will have new information, strategies and techniques to create a successful media strategy.

All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the membership. We are not responsible for any loss of opportunity or any investments which you make.

No content in this membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.

We ask that all members in the membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the membership.

Contact and Schedule

It is the intention that the membership will run continuously and that any training material, Q&As and support sessions will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible.

Throughout the membership we will be available by email Monday to Friday between 9am to 5pm GMT or BST via [email protected]  and will respond as soon as possible and within 48 hours during the hours stated.

If you have a technical query relating to accessing the membership please include “Tech” in the subject line of your email correspondence.

You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.

 

Payment Terms

The cost of the membership is set at the time you subscribe. On subscription you will agree to monthly payments via Stripe and Kajabi.

The membership subscription is a rolling monthly subscription and it is your responsibility to cancel before the next payment is made if you wish to leave the membership. You can cancel at any time. If you do choose to cancel, you will have access until the end of your current subscription term. If you do leave and re-join at a later date, you will lose the membership rate on which you are currently subscribed and whilst we would be happy to welcome you back, the membership fees may have increased.

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here.

We utilise Flodesk to manage our communications with you and from time to time may utilise the Facebook Pixel analytics tool.

During the course of the membership you may have access to confidential information, in particular the personal affairs of others on the course. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.  

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

 

Refunds and Cancellation

It is our aim that you will be completely happy with the Membership and find educational content, opportunities and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership.

In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days from the first date of your first month's subscription. Refund requests should be made in writing to [email protected] and a full refund will be provided within 14 working days.

In the event that one or more training sessions have already taken place, or that you have accessed any of the training material, or community groups within the first 14 days following your subscription, you are still entitled to request a refund but the value of the content which you have accessed shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the membership.

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period of the first date of your first subscription, meaning if you choose to leave the membership in any month after this period, you will not be entitled to a refund.

Should you wish to cancel your membership you can do so via Thrivecart, but will be obligated to complete your payment term and still have access until the end of this period. You will find links to cancel your subscription at the bottom of each Thrivecart subscription receipt you receive.

We reserve all rights to cancel the programme for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month as applicable.

Intellectual Property

During your time as a member you will be provided with learning materials. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.

Complaints

If you have a complaint about the programme this should be made to made in writing to The Scoop team at [email protected].

Frequently Asked Questions

1.  What happens if I can’t make a live session?

As far as possible, the support classes and Q+As will be held via Zoom. If you are unable to attend, the recording wil be added to the membership within 48 hours following the end of a live session. From time to time technology may fail and the recording may be unavailable or of poor visual or sound quality but we do aim to record all live sessions.

2.  What if I need additional support?

Additional support can be offered to each member in the form of 1:1 support or guidance. We are happy to support you as required, please contact us directly, additional charges will apply.

3.  What if I am ill during the membership?

If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period please let us know and we will support you wherever we can.

4.  Is the membership suitable for all businesses and those at all stages of business?

The membership is suited to those who are either new in business or those who have been in business long term.

General

We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the membership. These written terms shall constitute the entire agreement between us.

Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail.

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Membership.